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Frequently Asked Questions (FAQs)
If you can't find an answer to your question here, please feel free to contact us anytime. We will reply to you as soon as we can.
General
+ What is 4D Interactive Anatomy good for?
+ What are the main differences between 4D Interactive Anatomy and other anatomy software?
+ Where do the donors come from? Did they submit informed consent?
+ Are you interested in partnerships, co-operations, and distributors?
Free trial, Pricing, and Access
+ Can I try 4D Interactive Anatomy for free before making a purchase?
+ Can I access every scan and content during my free trial?
+ Does 4D Interactive Anatomy offer institutional free trial?
+ How much does 4D Interactive Anatomy cost?
+ Is there an auto-renewal? Will I be automatically charged each payment period?
+ Can I get a refund if I change my mind?
+ How do I get access if my institution has a license with 4D Interactive Anatomy?
Licensing and Use
+ Can I download images from 4D Interactive Anatomy?
+ Can I use 4D Interactive Anatomy for learning or teaching anatomy?
+ Can I use 4D Interactive Anatomy for creating YouTube videos or other publicly available contents?
+ Can I use 4D Interactive Anatomy for illustrating publications and research?
System Requirements & Technical Questions
+ What are the system requirements for 4D Interactive Anatomy?
+ Which internet browsers are supported?
+ What kind of devices and operating systems are supported?
+ Do I need to download a software or an app to use 4D Interactive Anatomy?
+ Can I use 4D Interactive Anatomy offline?
+ Do I need to download updates? How can I get new scans?
+ On how many devices can I access 4D Interactive Anatomy simultaneously?
+ Structure list contents or other types of contents do not load correctly after logging in. What should I do?